Showing posts with label dental office management. Show all posts
Showing posts with label dental office management. Show all posts

Thursday, April 17, 2014

The Premiere Dental Office Management Team Warns, "Don't be a Zombie Dentist!"

"Don't Be A Zombie Dentist!"
Does stress or fatigue cause you to struggle to concentrate on the things your patient or co-worker is saying? 

It’s easy to let your mind wander, especially if you’re stressed, tired, or busy.   We understand that it takes a lot of time and energy to succeed at dental office management in Michigan.   But you owe it to your patient, co-worker, friend, child, partner, and YOURSELF to be present. 

Zen masters state that “Being present is being free.  When you live in the past or future, you miss out on the peace in the present.” 

When you aren’t being present, you rob yourself and others from a true connection.  At the workplace, if you don’t foster a connection with your patients, you could miss something very important.  It could be a comment they make about their life, their care plan, their finances, etc. Or, they just may not return if you aren’t engaging enough.  No one wants their dentist to be a zombie … just going through the motions!  Remember that people feel truly cared for when someone listens to them.  Don’t you feel extra special when someone remembers your name or a fact about you? 

What will you gain from being more present?  You’ll feel calmer because you’re able to focus on one task or person.  You’ll work more efficiently instead of over multi-tasking.  You’ll also gain a genuine connection with your patients and co-workers, which will make your workplace more positive. 

Our consulting and practice coaching have helped hundreds of clients with dental office management in Michigan and Ohio.  The following tips are simple yet easy to overlook. 

Maintain a healthy lifestyle with adequate rest, exercise, and nutrition to help you stay focused.

Remove extra distractions.  Try not to carry a cell phone on your person.  Even when your phone is on vibrate, it can cause a commotion when it buzzes. 

If you find music relaxes your patients, try to play only instrumental music to make conversation easier. 

Review your patient’s file in a quiet location where you’re less likely to be interrupted.**

If your morning has been challenging, try to take a quick walk during a break to get re-energized. 

Brendon Burchard, a self-help guru, states that at the end of our life we typically ask three questions.  


“Did I live?”  
“Did I love?”  
“Did I matter?” 
Burchard reminds us that to live with purpose and passion.  He says, “Having a plan for your life, knowing what you want to achieve, having a purposeful meaning to get up every day, all these things are “being present” in your life.”  

In the field of dentistry, you certainly matter to your patients.  You have the knowledge and skills to not only make their smiles more beautiful, but to take their pain away and improve their health.  Make a difference today and be present with your patients.  We’re here to help you with your dental office management in Michigan.  Contact us today at 888-421-1808 to schedule a practice analysis or to arrange a practice coaching session 


We'd also enjoy reading your thoughts below.  Please feel free to share the ways you stay present at work.  

**If you don’t do so already keep a small note section in your patient’s file.  If they mention their job, vacation, hobby etc., make note of any pertinent facts.  The next time they schedule an appointment refresh your memory with these notes and use it as an ice breaker for the current visit.  This tip doesn’t necessarily help you stay present, but it can make your patient feel that you listen well. 



Friday, March 7, 2014

Strategic Practice Solutions Shares "What Everyone Should Know About the Changes in CPR!"

Cardiopulmonary Resuscitation (CPR) has changed significantly over the years.  As part of your dental office management team, you most likely arrange for your staff to be trained and certified accordingly.  However, if you haven’t taken a course in the last five years you may be shocked at how CPR has evolved.  It’s especially amazing to think that standardized training for CPR has only been around for 40 years.  We hope you enjoy this brief look back on the evolution of CPR. 

The Early Years

CPR was first documented in 1740 Paris, as a way to try resuscitate drowning victims with forced air into their mouth.  It wasn’t until 1903 that Dr. George Crile successfully resuscitated a human by using chest compressions.  In 1956, Peter Safar and James Elam invented mouth-to-mouth resuscitation, which the U.S. military adopted to revive victims the following year. 

Standardized Training

The American Heart Association (AHA) formally endorsed CPR starting in 1963.  However, standardized training, called Medic 2, was not in place until 1972.  Leonard Cobb helped train over 100,000 people during the first two years of this program. 
Emergency dispatchers were trained starting in 1981, to provide telephone instructions to on-scene caregivers, while they wait for backup EMT personnel.  Recognizing the need for alternate guidelines for infants and children, The American Academy of Pediatrics co-sponsored the first pediatric courses in 1988.  In 2005, the AHA brought CPR training into the comfort of your living room with the Family & Friends® CPR Anytime® kit. This kit educated participants on the basics of CPR, AED, and choking assistance in just 20 minutes. 

Big Change Shakeup

Probably the most significant changes occurred starting in 2008 when the American Heart Association began recommending the Hands-Only™ CPR method.  Followed up by their 2010 changed from the ABCs (Airway-Breathing-Compressions to the recommended CAB (Compressions-Airway-Breathing.)  These changes make it clear that chest compressions are the most effective part of CPR and should be started immediately when encountering an unresponsive victim.  The Hands-Only™ method was created in hopes of increasing bystander CPR, because it removes the fear of disease transfer via mouth-to-mouth.

At Strategic Practice Solutions, we offer CPR training certification workshops in our office, or we’ll come to you.  You will find that all of our workshops, from radiology to leadership and beyond, are lead by experts who will transform your staff into a winning team!  Strategic Practice Solutions is the ultimate partner to ensure your dental office management is a success!

Contact us today to schedule your session, or for group discount information! 


Resources to Learn More:

http://www.heart.org/HEARTORG/CPRAndECC/WhatisCPR/CPRFactsandStats/History-of-CPR_UCM_307549_Article.jsp

http://www.bostonmagazine.com/the-changing-approach-to-cpr/

http://wemakeitsafer.com/blog/2011/05/cpr-has-changed-what-you-need-to-know/

http://www.nbcnews.com/id/39715696/ns/health-heart_health/t/cpr-switch-chest-presses-first-then-give-breaths/#.UxiYi85QYtw