Wednesday, October 29, 2014

Michigan Dental Staffing Agency Offers Six Month Placement Guarantee

Strategic Practice Solutions (SPS), a leading provider of dental staffing services in Michigan and Ohio, offer a six-month guarantee for their permanent services. If a hired dental employee leaves with six months of hire, SPS will replace free of charge.
“We feel so strongly in our 2-phase permanent staffing process, that it makes sense to offer a guarantee,” commented Kristin Marling, talent acquisition specialist at SPS. “Having the right hire is critical in maximizing dental practice production and profitability. It’s too important to leave to chance; it’s too important for just ‘good enough’. We hire for fit and longevity, and we guarantee it.”
Phase 1 involves creating a profile for the position and assigning a recruiter to the open order. Candidates matching the employer’s profile are selected and the interviewing and hiring process begins. Phase 2 includes a DiSC personality/behavioral profile assessment of candidates. DiSC is a personal assessment tool used to improve work productivity, teamwork and communication.
Strategic Practice Solutions’ permanent dental staff placement provides:
  • Access to a pool of candidates not actively looking for employment
  • Active marketing of the open position within SPS’s Social Media database and a classified posting of the open position on our job board
  • Assigning a full time recruiter dedicated to working on the talent acquisition & pre-qualification of candidates
  • Creating a "job profile" containing the skill sets required for the position
  • Customizing interview questions designed to measure applicant skill set required for the open position
  • Thorough employment references to establish the candidates performance history
  • Human Resource coaching
  • 180-day service guarantee

Based in Michigan, Strategic Practice Solutions (SPS) is a leading provider of dental practice management consulting, coaching and training in the Midwest. Since 2009, SPS has been providing dental practices with knowledge, skills and personal coaching to improve revenue, leadership, staff communication and client satisfaction. SPS offers a variety of training, seminars, certifications and workshops including, Everything DiSC: a Wiley Brand, for new and existing dental practices in Metro Detroit, Troy, St. Clair Shores, Ann Arbor, Howell, and surrounding areas including Ohio and Virginia. Learn more at www.strategicpracticesolution.com.

Monday, October 27, 2014

Dentaltown's Howard Farran DDS Poses for Photo

One of the highlights from this past Thursday's Nemeth seminar was when our Director of Operations and Dental Practice Management expert, Tricia Casasanta posed for a photo with Howard Farran, DDS, founder and CEO of Dentaltown.

What a thrill!!



Monday, October 6, 2014

Michigan Dental Consulting Firm Continues to Grow

Strategic Practice Solutions, a leading provider of dental practice management consulting, coaching and training in the Midwest, announced today the addition of Lisa Duquette and Lela Lawicki to the SPS team.
 
Lisa Duquette has been named Program Development Director and joins the team with extensive knowledge in training development, consultation and project management. Her role is to improve current programs such as the C.O.R.E, Revenue Directed Hygiene and Recare/Recall, create new programs and bring advancements to the Sparkplug Dental Practice Management System.

Previously Lisa worked in the automotive and health care industries and gained practical experience in instructional design, adult learning strategies and customer service. Lisa earned a Bachelor of Science degree in Human Resources specializing in Training and Development from Oakland University.

“To work with a team of true professionals whose focus is always customer centered is truly exciting,” commented Lisa. “This organization is transforming the industry one practice at a time and I am privileged to be a part of it.”

Lela Lawicki joins SPS as a hygiene department coach and trainer. She is a graduate of the University of Michigan where she earned a Bachelor of Science degree in Dental Hygiene and has spent the past 25 years in the dental field helping to generate double and triple the production within the hygiene departments.

Previously she has worked as a dental assistant in Endodontics, Orthodontics, and General and Cosmetic dentistry which provided a broader scope of the inter-connectedness within each field.

Lela comments, “I welcome the opportunity to work as a coach and help motivate, educate and move dental practices forward. We offer a unique blend of dental practice consulting, coaching and training customized to meet any budget and timeline.”

“The addition of Lisa and Lela allows Strategic Practice Solutions to better meet strong market demand and continue to develop and bring to market our industry-leading dental practice consulting services,” said Tricia Casasanta, Director of Operations. “I am excited about the skills and leadership they bring to the SPS team," she continued.

Based in Michigan, Strategic Practice Solutions (SPS) is a leading provider of dental practice management consulting, coaching and training in the Midwest. Since 2009, SPS has been providing dental practices with knowledge, skills and personal coaching to improve revenue, leadership, staff communication and client satisfaction. SPS offers a variety of training, seminars, certifications and workshops including, Everything DiSC: a Wiley Brand, for new and existing dental practices in Metro Detroit, Troy, St. Clair Shores, Ann Arbor, Howell, and surrounding areas including Ohio and Virginia. Learn more at www.strategicpracticesolution.com.

Thursday, September 11, 2014

Strategic Practice Solutions to Exhibit at 2014 Nemeth Fall Seminar

FOR IMMEDIATE RELEASE

Media Contact: Cynthia Vince
Strategic Practice Solutions
8187 Rhode Drive, Suite B
Shelby Township, MI 48317
Phone 586-803-7501
Fax 586-803-8130
E-mail   info@spsolutionteam.com
Website www.strategicpracticesolution.com


Howard Farran, D.D.S., MBA
Shelby Township, MI – Strategic Practice Solutions, a leading provider of dental practice management consulting, coaching and training in the Midwest, announce their participation in the Joseph R. Nemeth, D.D.S. & Associates Annual Fall Seminar on Thursday, October 23, 2014. Strategic Practice Solutions has been attending the Nemeth events since 2009.

The Nemeth Fall Seminar takes place at the Diamond Center at the Suburban Collection Showplace in Novi, Michigan. The speaker, Howard Farran, D.D.S., MBA, promises to be informative and entertaining. His One-Day Dental MBA Seminar explores principles beyond the scope of dentistry that every business needs to implement to ensure success. He will share his proven techniques to increase productivity and expand your business. His topics include the three things you manage: people, time, and money; as well as the three functions of business: make something, sell something, and watch the numbers.

“Once again, we are very excited to exhibit at Dr. Nemeth’s event,” commented Tricia Casasanta, director of operations for Strategic Practice Solutions. “No other seminar in the Midwest brings together as many dental industry professionals as Dr. Nemeth’s annual fall event.”

Strategic Practice Solutions encourages dentists, hygienists and staff members in attendance to stop by and visit booth# 30.

Based in Michigan, Strategic Practice Solutions (SPS) is a leading provider of dental practice management consulting, coaching and training in the Midwest. Since 2009, SPS has been providing dental practices with knowledge, skills and personal coaching to improve revenue, leadership, staff communication and client satisfaction. SPS offers a variety of training, seminars, certifications and workshops including, Everything DiSC: a Wiley Brand, for new and existing dental practices in Metro Detroit, Troy, St. Clair Shores, Ann Arbor, Howell, and surrounding areas including Ohio and Virginia. Learn more at www.strategicpracticesolution.com.

Thursday, May 22, 2014

Looking to Hire Motivated Leaders? Find Out the "Nine Benefits of Hiring a Veteran."

Do you struggle to find dependable and motivated leaders to join your practice? 

Wouldn’t having a team member who is always punctual, loyal, and dedicated, be an asset to you?

Do you agree that not only is it difficult to find quality staff, but it’s nearly impossible to find enough time to search for candidates while running your practice?


If you answered “Yes!” and are searching for assistance with dental staffing in Michigan, consider hiring us to recruit a Veteran for your team.  


They have put their lives on the line to protect our country from harm, and have an incredible set of skills and characteristics that could be invaluable to you, including:

  • They have incredible teamwork and leadership skills.
  • Veterans are skilled at following instructions and procedures.
  • They typically have strong work ethic, are trustworthy and dependable.
  • They are well travelled and have a deep understanding of working with diverse populations.
  • Veterans are accustomed to working under pressure or troubleshooting when unexpected situations occur.
  • Hiring veterans can have a positive effect on your practice’s public relations.  They may help you attract new patients who are also veterans or have family serving in the military.
  • Veterans understand safety and health standards, and will uphold all guidelines to protect themselves and others.
  • Above all, they can be extremely loyal and will be motivated to accomplish their goals.  
  • When you hire a qualified veteran, you may also be eligible for the Work Opportunity Tax Credit (WOTC) program. 
We can help you with your permanent and temporary dental staffing in Michigan, Ohio, Indiana and surrounding areas.  We take the time to thoroughly screen candidates, including verifying their licenses, certifications, and references.  When you hire us for permanent talent acquisition we also offer human resource coaching and a 180 day service guarantee. 

"If you own a business, the best way to thank a Veteran is to hire one."

-Former U.S. Secretary of Labor Hilda Solis-

Contact us today at 888-421-1808 to start the process to hire a Veteran for your practice.  They give so much to us and ask for little in return. 

Thursday, April 17, 2014

The Premiere Dental Office Management Team Warns, "Don't be a Zombie Dentist!"

"Don't Be A Zombie Dentist!"
Does stress or fatigue cause you to struggle to concentrate on the things your patient or co-worker is saying? 

It’s easy to let your mind wander, especially if you’re stressed, tired, or busy.   We understand that it takes a lot of time and energy to succeed at dental office management in Michigan.   But you owe it to your patient, co-worker, friend, child, partner, and YOURSELF to be present. 

Zen masters state that “Being present is being free.  When you live in the past or future, you miss out on the peace in the present.” 

When you aren’t being present, you rob yourself and others from a true connection.  At the workplace, if you don’t foster a connection with your patients, you could miss something very important.  It could be a comment they make about their life, their care plan, their finances, etc. Or, they just may not return if you aren’t engaging enough.  No one wants their dentist to be a zombie … just going through the motions!  Remember that people feel truly cared for when someone listens to them.  Don’t you feel extra special when someone remembers your name or a fact about you? 

What will you gain from being more present?  You’ll feel calmer because you’re able to focus on one task or person.  You’ll work more efficiently instead of over multi-tasking.  You’ll also gain a genuine connection with your patients and co-workers, which will make your workplace more positive. 

Our consulting and practice coaching have helped hundreds of clients with dental office management in Michigan and Ohio.  The following tips are simple yet easy to overlook. 

Maintain a healthy lifestyle with adequate rest, exercise, and nutrition to help you stay focused.

Remove extra distractions.  Try not to carry a cell phone on your person.  Even when your phone is on vibrate, it can cause a commotion when it buzzes. 

If you find music relaxes your patients, try to play only instrumental music to make conversation easier. 

Review your patient’s file in a quiet location where you’re less likely to be interrupted.**

If your morning has been challenging, try to take a quick walk during a break to get re-energized. 

Brendon Burchard, a self-help guru, states that at the end of our life we typically ask three questions.  


“Did I live?”  
“Did I love?”  
“Did I matter?” 
Burchard reminds us that to live with purpose and passion.  He says, “Having a plan for your life, knowing what you want to achieve, having a purposeful meaning to get up every day, all these things are “being present” in your life.”  

In the field of dentistry, you certainly matter to your patients.  You have the knowledge and skills to not only make their smiles more beautiful, but to take their pain away and improve their health.  Make a difference today and be present with your patients.  We’re here to help you with your dental office management in Michigan.  Contact us today at 888-421-1808 to schedule a practice analysis or to arrange a practice coaching session 


We'd also enjoy reading your thoughts below.  Please feel free to share the ways you stay present at work.  

**If you don’t do so already keep a small note section in your patient’s file.  If they mention their job, vacation, hobby etc., make note of any pertinent facts.  The next time they schedule an appointment refresh your memory with these notes and use it as an ice breaker for the current visit.  This tip doesn’t necessarily help you stay present, but it can make your patient feel that you listen well. 



Friday, March 7, 2014

Strategic Practice Solutions Shares "What Everyone Should Know About the Changes in CPR!"

Cardiopulmonary Resuscitation (CPR) has changed significantly over the years.  As part of your dental office management team, you most likely arrange for your staff to be trained and certified accordingly.  However, if you haven’t taken a course in the last five years you may be shocked at how CPR has evolved.  It’s especially amazing to think that standardized training for CPR has only been around for 40 years.  We hope you enjoy this brief look back on the evolution of CPR. 

The Early Years

CPR was first documented in 1740 Paris, as a way to try resuscitate drowning victims with forced air into their mouth.  It wasn’t until 1903 that Dr. George Crile successfully resuscitated a human by using chest compressions.  In 1956, Peter Safar and James Elam invented mouth-to-mouth resuscitation, which the U.S. military adopted to revive victims the following year. 

Standardized Training

The American Heart Association (AHA) formally endorsed CPR starting in 1963.  However, standardized training, called Medic 2, was not in place until 1972.  Leonard Cobb helped train over 100,000 people during the first two years of this program. 
Emergency dispatchers were trained starting in 1981, to provide telephone instructions to on-scene caregivers, while they wait for backup EMT personnel.  Recognizing the need for alternate guidelines for infants and children, The American Academy of Pediatrics co-sponsored the first pediatric courses in 1988.  In 2005, the AHA brought CPR training into the comfort of your living room with the Family & Friends® CPR Anytime® kit. This kit educated participants on the basics of CPR, AED, and choking assistance in just 20 minutes. 

Big Change Shakeup

Probably the most significant changes occurred starting in 2008 when the American Heart Association began recommending the Hands-Only™ CPR method.  Followed up by their 2010 changed from the ABCs (Airway-Breathing-Compressions to the recommended CAB (Compressions-Airway-Breathing.)  These changes make it clear that chest compressions are the most effective part of CPR and should be started immediately when encountering an unresponsive victim.  The Hands-Only™ method was created in hopes of increasing bystander CPR, because it removes the fear of disease transfer via mouth-to-mouth.

At Strategic Practice Solutions, we offer CPR training certification workshops in our office, or we’ll come to you.  You will find that all of our workshops, from radiology to leadership and beyond, are lead by experts who will transform your staff into a winning team!  Strategic Practice Solutions is the ultimate partner to ensure your dental office management is a success!

Contact us today to schedule your session, or for group discount information! 


Resources to Learn More:

http://www.heart.org/HEARTORG/CPRAndECC/WhatisCPR/CPRFactsandStats/History-of-CPR_UCM_307549_Article.jsp

http://www.bostonmagazine.com/the-changing-approach-to-cpr/

http://wemakeitsafer.com/blog/2011/05/cpr-has-changed-what-you-need-to-know/

http://www.nbcnews.com/id/39715696/ns/health-heart_health/t/cpr-switch-chest-presses-first-then-give-breaths/#.UxiYi85QYtw